Online Order Terms and Conditions
Section 1: Registration and Account Security
1.1 To register with Kurin Website, you must be over eighteen (18) years of age.
1.2 You are required to register before placing any order through this website.
1.3 You must provide us with accurate, complete and up to date information during registration.
1.4 You must safeguard your username and password.
1.5 You authorize us to assume that any person using the site with your username and password is either you or is authorized to act for you.
1.6 Kurin has the absolute discretion to refuse registration of a potential customer and to terminate the registration of any customer for any reason whatsoever.
1.7 You must inform Kurin immediately of any changes to the information that you provided so that we can communicate with you effectively.
1.8 You shall be liable for every order made under your login and agrees to indemnify Kurin for all claims, damages whatsoever made by any third party arising from the actions of a person placing orders through this website using your login.
1.9 Should you find any unauthorised use of your login, you shall notify Kurin immediately and effectively.
Section 2: Ordering
2.1 Any contract for the supply of merchandise of products (“Products”) from this Website is between you and Kurin. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide are for your own credit or debit card and that you have sufficient funds to make the payment.
2.2 Products purchased from this Website are intended for your use only and you warrant that any Goods purchased by you are not for resale and that you are acting as principal only and not as agent for another party.
2.3 Please note that some of our Products may be suitable for certain age ranges only. You should check that the product you are ordering is suitable for the intended recipient.
2.4 We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we shall not be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.
2.5 Any order that you place with us is subject to Products availability, delivery capacity and acceptance by us. When you place your order online, you will see a confirmation page upon ordering and payment. This confirmation page will be produced automatically so that you have confirmation of your order details. You must inform us immediately if any details are incorrect. The fact that there is a confirmation does not necessarily mean that either we will be able to fill your order. Upon confirmation of your order details, we will check on the Products availability and delivery capacity.
2.6 If the Products and delivery capacity are both available, we will proceed to prepare and delivery the Products are per your order.
2.7 If the Food Delivery and/or Goods are not available or if there is no delivery capacity, we will inform you either by email, text message (SMS) or phone call.
2.8 We shall not be obliged to supply the products to you in the event Food Delivery and/or Goods are not available or if there is no delivery capacity and you are informed of the same pursuant to clause 2.7 above.
2.9 All pictures and images of the Products displayed on this site are for illustration purposes only. The actual size, dimension and colour of the products may differ.
Section 3: Prices and Payment
3.1 All prices listed on the Website are correct at the time of publication. However, we reserve the right to alter these in the future. Prices are inclusive of the GST but excluding delivery charges. We also reserve the right to alter the Products available on the Website and to stop listing or providing any Products.
3.2 All product prices listed are in Ringgit Malaysia (RM).
3.3 The total price for the Products, including delivery charges and other charges, will be displayed on the Website when you place your order. Full payment must be made for the Products, including delivery charges and other charges. Payment has to be made in cash on delivery or by online payment, e.g. credit or debit card or PayPal. For payments by way of Paypal, you are bound by all terms and conditions for use imposed by paypal. For further information, please refer to PayPal.
3.4 We reserve the right to change the payment terms for any order without prior notice.
Section 4: Delivery
4.1 Delivery periods quoted at the time of ordering are estimates only and may vary. Products will be delivered to the address designated by you at the time of ordering.
4.2 Whilst we will give great care to ensure delivery in a timely manner, we are not able to guarantee any firm delivery period for the Products and to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
4.3 In the event of a late delivery, the delivery charge will neither be voided nor refunded by Kurin.
4.4 All risk on the Product shall pass to you upon delivery.
4.5 If you fail to accept delivery of the Product at the time they are ready for delivery, or we are unable to deliver at the nominated time due to your failure to provide appropriate instructions, or authorizations, then such Products shall be deemed to have been delivered to you and all risk and responsibility in relation to such Products shall pass to you. Any costs which we incur as a result of the inability to deliver shall be your responsibility and you shall indemnify us in full for such cost.
4.6 You must ensure that at the time of delivery of the Products, adequate arrangements including access where necessary, are in place for the safe delivery of such goods. We cannot be held liable for any damage, cost or expense incurred to such Products or premises where this arises as a result of a failure to provide adequate access or arrangements for delivery.
4.7 Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details provided by you upon making your order and arrange for cancellation of the order or delivery to an alternative delivery address.
4.8 We reserve the right to decline delivery of goods to any customer at our sole discretion absolutely.
Section 5: Cancellation
5.1 You must notify us by phone immediately if you decide to cancel your order and quote your order number. If we accept your cancellation, no cancellation fee applies. If we refuse cancellation for whatsoever reasons, including but not limited to, that preparation of Product has been completed and/or delivery personnel has already been dispatched, the order may not be cancelled and we will not be able to refund any order, which has been already dispatched.
5.2 Without prejudice to the above, we reserve the right to cancel a contract if the product is not available for any reason. We will notify you if this is the case and refund any payment that you have made.
5.3 If the cancellation was made in time and once we have accepted your cancellation, we will refund or re-credit your debit or credit card with the full amount within 14 working days, which including delivery charges and other charges which you paid for the delivery of the Products.
5.4 In the unlikely event that we deliver a wrong Product, you have the right to reject the delivery of the wrong Product and you shall be fully refunded for the same.